After 11th Jan, Tableau Cloud outage, We are getting two issues one is Very frequently that the Tableau Bridge Client is disconnected and one more issue is that one of the Bridge Clients not loading any data sources as it's stuck in the "Loading Data sources " page.
@Soumya Mondal
Hi, what release of bridge client are you using? (what about upgrading your bridge client to the Jan 10th release: https://www.tableau.com/support/releases/bridge/20233.23.1227.1336).
Also, have you verified the option in settings is checked:
Finally, have you tried with the repair option of the Bridge Client:
If this steps does not work, then I suggest you to create a support case:
https://kb.tableau.com/articles/howto/submitting-a-case-from-the-customer-portal
https://kb.tableau.com/articles/howto/submitting-a-case-from-the-webform
https://www.tableau.com/support/case
If this post resolves the question, would you be so kind to "Select as Best"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you.
Regards,
Diego Martinez
Tableau Visionary and Forums Ambassador
