I'm facing a recurring issue on Tableau Server where I try to access certain workbooks or dashboards, but I get the "Page unavailable, The content you are looking for doesn’t exist" error. This happens frequently when navigating through folders or collections, and I'm unsure why it occurs.
Could this be related to:
- Permissions settings?
- Content being moved or deleted by someone else?
- A server cache or indexing issue?
- Something related to Tableau’s user sessions or authentication?
Has anyone else encountered this problem, and how do you typically resolve it? Any best practices or troubleshooting steps to prevent this from happening again would be much appreciated!
Thanks in advance!
Hi @Syiffa Mohd-Nor, based on your new details and screenshot, that would suggest indexing issues.
You could try a content re-index through the following command
tsm maintenance reindex-search
And if this doesn't help with this behavior then
tsm maintenance reset-searchserver
Also ensure that you do not have resource constraint (at least 128 GB RAM), and that your Tableau processes are never in error state or your instance degraded. And also your topology should not have more than one "Search and Browse" process in total.
And finally please consider upgrading the latest patch release of 2023.1.x. The .0 releases are never the best in quality and stability.
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