
Whenever I open Tableau Desktop, it says that I need to reactivate my license (via login to Tableau Cloud). This is annoying because I must ask my teammates for an authentication code. Why is this happening? Why so many re-activations?
Thanks in advance.
You can check what your LBLM activation duration is set to by following these instructions:
Mac:
cd /Applications/Tableau\ Desktop\ [version].app/Contents/MacOS ./atrdiag > /users/$(whoami)/Desktop/atr_output.txt
Example: cd /Applications/Tableau\ Desktop\ 2023.1.app/Contents/MacOS ./atrdiag > /users/$(whoami)/Desktop/atr_output.txt
If you are on Windows, let me know, I'll get you the Windows instructions.
The atr_output.txt will be on your Desktop and have the values showing a TTL Start and a TTL End. This will tell you how long the activation will last. You can increase this value so that you shouldn't get the messages that your license has changed. There is also a flag that can be set during installation to quiet that message "SYNCHRONOUSLICENSECHECK="true". If it is okay with your company IT Admin, you could basically install Desktop again or have them install Desktop again with a longer ATRREQUESTEDDURATIONSECONDS value and the SYNCHRONOUSLICENSECHECK="true" for a better experience for you. Those flags are listed in this Help doc under the section "Additional configuration for virtual deployments". I know your install isn't a virtual deployment but those flags will work on any installation. There is a good example in that section on the flags to install the Desktop product and just pick the atr duration for maybe 30 days?