After the extract refresh issues arose, I updated the JDBC drivers for my oracle connected data sources. Now my live connections seem to be broken too.
I can still manually refresh the extracts from Tableau Desktop (also upgraded to 2023.2), but that isn't feasible to be a permanent solution. I need the scheduled extracts and live connections to work.
@Spencer Abbott
Hi, I would create a support case:
https://kb.tableau.com/articles/howto/submitting-a-case-from-the-customer-portal
https://kb.tableau.com/articles/howto/submitting-a-case-from-the-webform
https://www.tableau.com/support/case
As a workaround, I would begin by testing older releases that were released on Aug 1st 2023 (which should have any security updates).
https://www.tableau.com/support/releases/bridge
If this post resolves the question, would you be so kind to "Select as Best"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you.
Regards,
Diego Martinez
Tableau Visionary and Forums Ambassador
