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Hi everyone!

 

Please, I need help with this topic because I tried some options to get an alert is send to an email with this option of frequency. The goal is the alert is active each time a deviation over 50% maintaining a view of 12 last hours. Deviation is measure each 15 minutes aproximately.

As I have seen, if I maintain this view with 12 hours, if some pikes are visible, the alert is sent every hour, but not when the is a current pike or pikes, which is the objective.

 

For that reason, I created a view behind this graph with last 3 points with value 1 when deviation is over 50% and null when the condition is false. With this way, I almost got it, the alert send an email just when there is pikes. But sometimes it does not work, because there have been 3 last points (pikes) over 50% between 18:05 and 18:35 and the alert has not sent an email.

 

I do not really know how "as frequently as possible " works... I have read that the alert with this option check every 60 minutes if the condition is true. It is like this?

 

I think that If I put 4 last point instead of 3, it would work well. However if I wanted to change the frequency to check every 20 minutes, instead of 60 with "frequently as possible",

 

how could I do it?

 

OptionI do not really understand very well how could I do this.

Could you advice me please?

 

Thank you so much for your support :)

Ruth

2 answers
  1. Nov 3, 2022, 5:10 PM

    Thanks for your support @Matthias Giger​ .

    I have found one web page where there is all the information I was looking for.

    The web page is the following:

    tsm configuration set Options - Tableau

     

    What I have done to change (with the option "as frequently as possible" activated) the interval of checking if the condition is true in Tableau was the following:

     

    • First I investigated what was the interval. To know it we have to open cmd in our computer and write:

    Thanks for your support @Matthias Giger​ .I have found one web page where there is all the information I was looking for.The result was 60, what means that Tableu server in our case check if the condition is true to send an alert every 60 minutes.

    As I commented before, as the graph just show last three point if there was a deviation, I needed this intervale was shorter than 60 minutes for the points to be detected and the alert to be sent.

     

    • For than reason, I changed this interval to 30 minutes:

    image 

    • If you check the interval again once this is done, you will continue obtain 60 minutes. To apply the change I had to write the following:image

    Once previous steps are done, Tableau server will restart (duration about 10 minutes) and the change finally is completed.

    Now, with this change, the alert works well :)

     

    Thank you :)

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