
Subscriptions on our AWS hosted Tableau server fail with an SMTP_HOST_UNREACHABLE error. But if I ssh into the Tableau server and run tsm email test-smtp-connection it shows it can connect to the SMTP server just fine. Not sure what else to check.
5 answers
Hi @Jim Titus ,
Kindly execute the below command and let me know the status of the same
tsm configuration set --key svcmonitor.notification.smtp.ssl_enabled --value true
Please let me know if this works for you.
Thanks & Regards
D. Santosh