We have an extract which typically takes around 2 minutes to refresh which runs every 15 min during business hours. Today one of the extract refreshes failed after hitting the 2-hr timeout limit but in the database logs we found the query took the usual approx. 2 min to run. So it's like after the query ran Tableau was doing something to spin its wheels and ended up timing out. Has anyone else experienced something similar and know what a possible root cause might be?
Environment:
OS: Linux (CentOS7)
Server Version: 2020.4.1
Source Database: Exasol 7.0.6
@Chris Hall ,
Possible answers are in the error message you received. With resources not being an issue it could have been a db and/or network issue. For example, the db signaled its ending but due to a network failure of some sort the message didn't get through so the TS just waited.
