Skip to main content

we have deployed a tableau server to a server without an internet access server.

 

we build a dashboard with an offline map, but the background is purely blank

 

current offline map:

NO-Internet Tableau Server offline map shows blank background 

expected offline map:

expected 

2 answers
  1. Jun 29, 2021, 10:58 AM

    @Yangyi Zhang​ 

     

    Starting with Tableau 2020.4, you can configure Tableau Server to use offline maps. For these you can run the following commands from cmd or terminal. So probably you will have to call your Tableau Administrator.

     

    tsm configuration set -k vizqlserver.force_maps_to_offline -v true

    tsm pending-changes apply

     

    https://help.tableau.com/current/server/en-us/install_air_gapped.htm#displaying-maps-in-an-airgapped-environment

     

    If this post resolves the question "Select as Best" or if it assists in resolving the question, please "Upvote". This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you.

     

    Regards,

     

    Diego

0/9000