Hi Team,
We have a problem with a client because the login to Tableau Server is taking a long time (1 - 2 minutes).
There was a problem with disk space and we changed file-system (it's installed on Linux), Now it has more than 80% of available disk space.
Additionally we check the antivirus exclusion folders and everything OK. I don't know what else we should check to know the cause of the problem.
Hi Guys, I was waiting some answers from the customer.
Do all users logging in take a long time? - Not, only for some users
Does logging in via Tableau Desktop show the same delay? - They have only Explorer's licenses
What is the condition of the network? Everyone connecting via ethernet? Wireless? Both connections
Does logging in on the Tableau Server change the delay? - After loggin in to the server, browsing is normal
The Authentication method is OpenLDAP. Indeed we're in a review process by It Network team. I'll ask them to do the tracer review as you propose.
