Skip to main content

Hello folks,

 

I have got a worksheet that contains Job_Ticket details and has data for the metrics like Incidents reopened, incidents closed, incidents resolved and so on.

The data that i have is report date, request type, plan value(avg per week for the past 6 months) , actual value(avg,. per week for the past 30 days), tech group , Technician and etc.

 

I am having a problem in understanding as to how to put a date filter across the dashboards as the data with me is already calculated for plan value(avg per week for the past 6 months) and actual value(avg,. per week for the past 30 days). How do i have a moving Plan and actual filtered by Date/duration across my dashboard. I have attached my workbook here which conatins past 6 months data.

Every metric has a Plan and actual value in their data source and the other details like Job_ticket_id, request type, tech group, technician that are just joined using inner join so the plan and actual would have the same values thoughout their column for every metric.

I want a user to be able to filter the data accorinding to days,weeks,months,quater,year. Report date can be used to consider the starting date of the ticket.

 

I need some help in understanding the Plan Vs actual values and how can we filter it by date in dashboards as the data that i have is already caluclated and shown in the dashboard.

thank you for your patience!

Packaged workbook has been attached. Thanks in advance!

1 answer
0/9000