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Hi all,

 

I had a double question. My firm is rushing towards GDPR compliance, which includes hosting data in Europe instead of elsewhere in the world. I noticed that our site location is North America, based on our URL and this table.

 

First of all, did I interpret that information right? Is our data hosted in North America?

 

Secondly, if that is the case, how do I go about changing that? I found some guide on Tableau Server but my firm only has Tableau Online.

 

Thanks for the help and disclaimer - we're pretty new at Tableau and I'm self-taught (or rather, self-teaching) with very little data science/IT experience. Lots of gaps in even basic admin knowledge.

4 answers
  1. Jan 2, 2018, 4:48 PM

    Hello null!

     

    We would be happy to look into this for you.  If you can file a Support Case, our Tableau Online Engineers can check which pod your site is on and assist with getting you migrated to a different pod if desired.

     

    Cheers!

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