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6 answers
  1. Feb 20, 2017, 8:08 AM

    Hi Madhu

    Just a quick note to say just because something doesn't appear in the Known Issues list doesn't mean other people aren't having the same issue or that Tableau are unaware of such (if it is an issue).  I recently discovered having logged a problem with the behaviour of dashboard actions, that what I was experiencing was a 'known issue' to support but wasn't something publicised on the Known Issues | Tableau Software  page.  I was told issues only make it on here once the dev team have decided what version the fix will be released in.

     

    Hi Archie

    This isn't something I've experienced, but some of the questions you might get asked and so worth checking are

    - does this happen with all workbooks, just one, a handful?

    - what browser are you using - have you tried other ones?

    - what's the resolution of your monitor - have you tried with other resolutions/ on somebody elses machine - I've got a high res monitor and have some issues with Tableau Desktop but Server has always been ok...?

     

    Once you've checked all the above, it's probably worth raising a ticket with Tableau Support.

     

    Regards

    Donna

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