Server version 2019.4 and Google chrome latest version
The issue described below happens sometimes (it is inconsistent, sometimes it works as expected, sometimes it doesn't).
I suspect that it has something to do with Clearing Cache, but I am not 100% sure
I have a link to a workbook passing a parameter, and I follow these steps to re-create the issue
1) Click on the link that has the parameters
https://tabserver.net/#/views/WorkbookName/DashboardName?Rep%20Name=FirstName%20LastName
2) Open the report - Upon opening, It looks good
3) Close the report
4) Click on a link that has a different value in the Rep Name filter
The report opens, but the Filter value from Step 1 is the one selected, and nothing shows up on the report
What I tried doing to diagnose issue:
- I tried copy pasting the actual link instead of clicking, and it doesn't work
- I re-published the workbook, and it fixed the issue for a few tries. But, then the issue re-appeared
- I tried with a different browser and it worked fine (I could not replicate the issue)
- I cleared cache and it fixed the issue. But it always comed back!
Has anyone bumped into this? Any ideas what it could be, how to prevent it?
Thank you!
I found my own answer, or at least a workaround
Its a matter of setting the other filters to select (All) options
The issue was that another filter was getting a value, and it would retain that value next time I opened the report
For example, if the filter that is retaining the value is the filter called "Manager", you can do this to the URL (add the underlined part)
Leaving the equal open means you select all.
https://tabserver.net/#/views/WorkbookName/DashboardName?Rep%20Name=FirstName%20LastName&Manager=
