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On FSC (Financial Service Cloud),  In order to enable specific sharing requirements We  have enabled Compliant Data Sharing (CDS) for Account, Finserv_FinancialAccount Object. Now, we need to implement same for Opportunity  & Case Object.   

for Opportunity Object, we have object called OpportunityParticipant for CDS. However, not able to find any documentation on how to implement same for Case Object.  

 

All I found is using CaseProceedingParticipant to implement CDS but that is for Public Sector standard Object (Case Proceeding) not for real Case object.  

5 answers
  1. Jun 18, 8:17 AM

     

    Salesforce Compliant Data Sharing (CDS) does not natively support the standard Case object, as it is restricted to Account and Opportunity.  

     

    To achieve this, you must enable CDS on a Custom Object linked to Cases or build a custom programmatic solution using Apex Managed Sharing via the standard CaseShare table.  

     

     

     

     

     

     

     

     

     

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