In the classic Dispatcher Console/Gantt there was a filter option to "Show Working Resources Only", which was very useful for hiding resources that weren't actually rostered or available on a given day.
We're currently testing the new Scheduling Console and I can't seem to find an equivalent feature. The available resource filters appear to be limited to things like Resource Type and Skills.
Has anyone found a way to achieve the same result in the new Scheduling Console and filter out non-working resources from the Gantt (e.g. resources with no shift or no operating hours on the selected day)?
Or is this functionality not yet available / on the roadmap?
Thanks!
1 answer
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