Hi I have a workflow that posts a message in a channel and then add the message details to a list. I created another workflow that once a user reacts to the message I want to update the list in the specific message details line. The issue is I tried many ways to find the correct line in the list in order to update it but no matter what I tried the record could not be found.
If someone created similar scenario and knows the correct way to do it, I would be happy to get some help with it.
Thanks
Ravit
#Slack Community
I haven’t personally built this exact setup, but one thing that might help is using a unique identifier when you first add the message to the list (like message timestamp or a generated ID).
Then use that same value later when the reaction trigger fires to find and update the correct row. Without a consistent key, it’s usually hard for the workflow to match the right record.
If the workflow tools are still struggling with that mapping, it might be easier to handle this outside Slack workflows where you have more control over event matching.
Hope this helps!