Hello,
We have a contract and subscriptions with the dates of 7/13/2025 to 7/12/2026. The dates should have been 4/13/2025 to 4/12/2026. Evidently in this org things have traditionally been corrected manually on contracts and subscriptions and I am trying to change that process.
So, I am trying to find the best way to update this contract and the subscriptions. I don't believe (if I remember correctly) use an amendment to back date a contract and Subscriptions. So, trying to understand or get some sort of confirmation that it is a manual adjustment. And if it is manual what needs to be corrected outside the dates (the prorate multiplier should be the same). I do know that we will need to recreate the renewal opportunity that is existing for the new start date of 7/13/2026 as well.
An additional note, this org also creates orders from Quotes and then those Order go to NetSuite. I have a question out t finance to understand the billing implications and what if anything they need from me to make the correction on that side.
Any direction would be great as there will be more contracts in this system with this issue of incorrect dates.
