Many users are now suddenly having issues logging into the Salesforce application in Outlook. Oddly, it works on and off without interference.
After logging in with Single Sign On and accepting the terms. The login menu returns, creating an endless loop.
Is this a Microsoft issue or a Salesforce issue?
@* Outlook/Teams, Gmail, and Inbox *
#Outlook/Teams/Gmail
4 answers
@Luke Jeanlouis and @Riju Jain - I upgraded my org's production instance to Graph this morning and that fixed my user's connection issues. I didn't plan on that fixing it, it was a happy accident. The EWS to Graph enforcement isn't supposed to happen till later this summer so it's frustrating that something's causing it to fail behind the scenes.