Skip to main content
Topics#TrailheadMatthew Barber's Question
Matthew Barber asked in #Trailhead
Yesterday, 2:40 PM

I have a decade of experience using Salesforce (Sales and CS), but now as I step into a program manager role, there's a need for support with SFDC. What's the best path for me to become an Admin?

I'm the CS Program Manager for the company focused on training, adoption, expansion, and cross-sell initiatives. However, there's a gap on our revops team, and a need in our company for Salesforce Admins. Since I already have a decade of experience using the tool, what would be the most efficient path to becoming a Salesforce Admin? 

 

#Trailhead  #Salesforce Admin

1 answer
  1. Amanda Arkema-Dratz (DHI)
    May 19, 11:12 PM

    Hi Matthew - I would recommend the Admin trails/badges on Trailhead as your first stop.  There are many Quick Look/Quick Start badges that give you a general sense of how things work and then more in depth badges to work on depending on what topics you're interested in.  

    My suggestion would be to start with this Trail for learning:

    https://trailhead.salesforce.com/content/learn/trails/force_com_admin_beginner

     

    Then, this trail is great for understanding the ethos of the Salesforce ecosystem (if you're unfamiliar):

    https://trailhead.salesforce.com/content/learn/trails/build-your-admin-career-on-salesforce

     

     

    Then, if certification is on your radar, some common resources are Focus on Force (

    https://k2university.com/salesforce/) and Mike Wheeler's admin course on Udemy. 

Write an answer...
0/9000