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Topics#Sales Cloud EinsteinMartin Dahlquist's Question
Martin Dahlquist asked in #Sales Cloud Einstein
May 14, 1:27 PM

How do I remove the orange notification banners?

Hello, 

 

The past few weeks I have had an orange Salesforce Banner stuck at the top of my page. Now, I have a second notification. I keep getting notifications each day for it. It wasn't much of a problem until I learned that all users now have at least one of the 2 banners. Is there a way I can have these removed for all users? I am an admin for my Salesforce, so I don't mind having them. But I need them to be gone for all other users. 

How do I remove the orange notification banners?

 

 

 

#Sales Cloud Einstein

1 answer
  1. Giritharakannan D (Aintiram Web Tech)
    May 14, 1:58 PM

    Hi @Martin Dahlquist, Some banners can be disabled via User Interface (Notification Banner) or In-App Guidance settings. However, Trust / system notifications cannot be turned off, as they are controlled by Salesforce. 

     

    Please have a look on below help documents, 

    1. Disable Salesforce Notification Banner -  

    https://help.salesforce.com/s/articleView?id=xcloud.setup_disable_salesforce_banner.htm&language=en_US&type=5

     

    2. Turn Off In‑App Guidance (Orange Prompts) - 

    https://help.salesforce.com/s/articleView?id=sales.customhelp_lex_prompt_sfdc.htm&language=en_US&type=5

     

    3. About Trust / System Notifications - 

    https://help.salesforce.com/s/articleView?id=000389335&language=en_US&type=1

     

    Hope it works for you.

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