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We have two tableau servers, both meeting the required minimum ODBC driver version  and openSSL version.  Pay key authentication for Snowflake does not work on one of them. Any hint?  

 

#Tableau Server

2 answers
  1. May 18, 3:31 PM

    Hi @Hasan Mustafa

    Sorry for the delay in answer but.... 

    Your hints are obviously helpful but it took me a couple of days to prove it. 

    At first I created a card with tableau support team, why not? 

    Tableau support team verified our configuration and pinpointed that snowflake odbc driver version is wrong. How come? I have verified BOTH servers provide the same output: 

     

    ~

    #odbcinst

    -q -d -n "SnowflakeDSIIDriver" 

    [SnowflakeDSIIDriver] 

    ... 

    DriverODBCVer=03.52 

    ... 

     

     

    RTM leads to a different driver and different output.... 

    I am still not 100% sure if that works as my complaining user is coming back next week. 

    Keep fingers crossed. 

     

     

     

     

     

     

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