Skip to main content

Good morning. I was looking for help on Tableau. Yesterday, I saved on my Mac an assignment for my online University course due tonight. It seems I can't open it back. Once I open it, it does not recognize the connection and asks to locate, remove, regenerate, or deactivate the extract. Once I click cancel or regenerate, my work is not there except for named sheets with no visuals. Any suggestions on how I should recover this assignment other than starting it back again? 

 

#Tableau Public

1 answer
  1. May 12, 5:26 AM

    Hi @Alice Carusi

     

    The problem is in the connection to the data, not your workbook itself. When connecting to files (Excel, csv, etc.) Tableau tends to create a "shadow copy" in a temporary folder, and that connection can get lost. 

    So edit your data source and edit the connection so it points to the original file again, and it will regenerate your extract. 

    Another tip: save your workbook as a .twbx file, and then the extract is contained inside and can't go missing. 

     

    Dan Chissick

    Senior BI Consultant | Tableau Ambassador 

0/9000