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When I try to generate a quote I get the following messages/errors 

 

Here are the details of the quote:

  • Quote Name: Quote 12 for Office Upgrade
  • Quote Number: 00000033
  • Syncing: No
  • Opportunity: Office Upgrade
  • Account: EdgeMX
  • Grand Total: GBP 0.00
  • Status: Draft
  • Proposal Duration: Short
  • Proposed ACV: Low
  • Subtotal: GBP 0.00
  • Discount: 0.0%
  • Total Price: GBP 0.00
  • Created Date: 02/02/2026
  • Last Modified Date: 02/02/2026

Let me know if you need further assistance! 

 

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The quote was created successfully, but there was an issue adding the product to the quote. Here's the quote link for reference.

 

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I have tried syncing 10 times.  I have closed down the Org and relaunched it and I have tried syncng and waiting 48 hours but all to no avail.   

 

Has anyone else experienced this issue?  If yes, what did you do to overcome it?   

 

Thanks 

Andrea 

 

 

#Trailhead Challenges

4 answers
  1. Feb 27, 1:20 PM

    Hi @Grace Todd @Jega Deiva. Thank you both for taking the time to respond to my query.  Unfortunately your suggestions didn't work so today I requested a new Org and following the instructions as written, as opposed to doing the steps out of order and it worked! Lesson learnt!

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