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Hi Team, 

 

I am facing an issue with a Trailhead hands-on challenge. 

 

Challenge name: 

Navigate Guest Experience Bookings 

(Become an Agentblazer Champion 2026 → Use Employee Agents to Get Work Done) 

 

Even after completing all the steps, the challenge is not getting verified. 

 

Error message shown: 

"We can’t verify that the 2:30 PM Experience Session booking for Miko Mitsumi’s family has been canceled." 

 

Details: 

- Logged into the correct hands-on org: 

elakkielakkiya73@gmail.com

 

- Booking has been canceled and saved correctly 

- Waited more than 15 minutes and retried 

- Refreshed the page and tried again 

 

Still the issue persists. 

 

Kindly help me identify what might be missing or how to resolve this verification issue. 

 

Screenshot attached for reference. 

Thank you. 

Trailhead challenge not completing even after finishing all steps

 

 

 

#Trailhead Challenges

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