Universal containers wants to enable its sales reps to explore opportunities that are similar to previously won opportunities by entering the utterance, show me other opportunities like this one. How should UC achieve thiswith agents

Hi @Dr. Anjali Ojha

Universal Containers can achieve this by using Agentforce with semantic search over Opportunity data. 

Configure an Agentforce agent with: 

• A Data Library built from Opportunity records (especially Closed-Won opportunities)
• Key fields indexed for similarity, such as Opportunity Name, Industry, Amount, Product, and Description
• Prompt/intent configuration that maps the utterance “show me other opportunities like this one” to a similarity or semantic search action

When a sales rep asks the question from an Opportunity record, the agent uses the current Opportunity context to find and return similar Closed-Won Opportunities, allowing reps to quickly explore patterns and successful deals.