Hi ,
we are using Amazon connect partner telephony integrated with salesforce omnichannel,
some of my agents are facing this error while transferring calls ,inbound calls :
How to resolve that ?Any suggestions would be helpful .Thanks in Advance .
3 answers
@Priyanka Boddeda Have you managed to resolve this issue? I'm fairly new to Amazon Connect, and our agents are experiencing the same error. However, I haven't been able to replicate it, as it seems to be working fine for me.
