Hello everyone,
Is there a standard functionality in scope of the FSL where an agent would have an option to choose a multiple Service Appointments and send them as options via email to customer?
Customer would be able to choose one of the time slots directly from the email to confirm a time slot.
Looking into Book Appointment, Appointment Assistant and Salesforce Scheduler I see these features like not something that would fulfill my requirement.
Thank you
Nika
3 answers
