Apparently this feature has been enabled in the Spring '24 release, and you need to have Partner Community licenses, which we have, and the Enablement Add-on. In our Sandbox I could activate 'Enablement Lite Settins' > will this do the job, or do we really need to buy the full 'Enablement Add-on license'? Next, where in the Workspace/Builder of our Service Community site can I add/create an In-App Guidance prompt? When I go via Salesforce Setup, In-App Guidance, and I open the Community, I don't see this feature. When I open the Workspace I can't find it neighter.
2 answers
Hello @Alexander Devos
To create In-App Guidance on a Community (Experience Cloud) site, you need the
full Enablement Add-On license—the Enablement Lite Settings in sandbox won’t suffice. After enabling the add-on, go to Setup > In-App Guidance, click Add Prompt, and enter the full URL of your published Community site . You won’t create prompts directly in the Builder or Workspace. If your site isn’t published or doesn’t have a recognized domain, the prompt designer won’t load.
