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GroupsAgentforce for DevelopersShambhavi Srivastava's Question
Shambhavi Srivastava (TechMatrix IT Consulting Pvt. Ltd.) asked in Agentforce for Developers
Feb 10, 10:25 AM

Propmt Template not available for creating Agent Action

Hi Team, 

 

I am trying to create an agent action using a prompt template. However, I am unable to access any prompt templates. My user has both "Prompt Template User" and "Prompt Template Manager" permission sets. 

 

Thank You

1 answer
  1. Lora Huginson (Cyberwave)
    Feb 10, 12:47 PM

    Hello, 

     

    First, double-check that the Prompt Templates feature is enabled in your org under Setup -> Einstein GPT -> Prompt Templates. If it’s enabled and you still can’t see templates, try clearing your cache or testing in an incognito window.  

     

    Also, verify that the templates exist in your org and are not restricted by sharing settings. If you’re working in a sandbox, ensure the feature is available there as some Einstein GPT functionalities may be limited depending on your edition.  

     

    Let me know if something helped. 

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