Skip to main content

hi Folks,

I have given the PD1, I have scored more than 70% marks (weighted mean or mean) of sectionwise results. Still Salesforce failed me (passing criteria is 68%). I have used the calculators too, all are giving same results (Passed). I have raised ticket to salesforce, but those people are not understanding this, posting only salesforce help articles. Can anyone help me up ?

I can't trust salesforce after this incident.

Marks i have scored:

 

Salesforce gave wrong exam results PD1

 

Calculators I have used :

https://salesforcetime.com/salesforce-certification-score-calculator/

https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007Wf4nRSAR

 

Please help, i know salesforce not going to correct it (too arrogant). Also please guys don't share me salesforce help article showing me you can't calculate total marks from section wise marks. I understand but how much error? In my case it is more 3% ~ atleast 2 questions ?? It is wrong round off mathematics.

 

Thanks

 

 

#Certifications

28 answers
  1. Feb 18, 2025, 9:22 AM

    Hi Trailblazers, 

     

    I have given sales cloud consultant exam on 17 Feb 2025, where I scored 70.6% marks as total average from all sections / topics and still salesforce classified me as fail (passing criteria is 69%). I have done the calculation many times; it should be a pass. I have raised a ticket to salesforce, but I am not getting any response. Can someone please help me?

0/9000