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Working on Prepare Your Salesforce Org for Users. Task 3, Customize the Homepage 

 

Activate the new Home Page

  1. Click Save in the upper right corner, then Activate.
  2. Click App and Profile.
  3. Click Assign to Apps and Profiles.
  4. Select Service Console and click Next
  5. Select Custom: Support Profile and System Administrator.
  6. Click Next and Save.

When I got to assign apps, Service COnsole is not listed. Have I missed a prereq or can I enable this? Please advise. 

 

#Trailhead Challenges

2 answers
  1. Mar 4, 2025, 5:26 AM

    Hi @Seth Wood This issue needs further review and we may need access to your playground. We will reach out to you via email to connect further. 

     

    Best Regards, 

    Ravi

     

    ++CreateTrailheadCase  

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