I have a Flow that sends out reminder emails dependent on the current step of an Approval Process... If the approval step is re-assigned to someone else, I need the Flow to understand that the step has been re-assigned to a different user and send the reminder to that user...how in the world do I do this?? How can I make the Flow see that the re-assign button has been clicked and another user is now the approver??
2 answers
You need look into Object:ProcessInstanceWorkitem > Field:ActorId --> On change of Actor Id you need to capture that users email address (Apex Trigger as flow doesn't support ProcessInstanceWorkitem) and use it in your flow.
