Hi, is there a way to have specific email templates displayed for a user to select based upon what they select in the field? For example, if State field is California, Status field is denied, then show template x, y and z for the user to select and be able to edit template as needed.
Can this be done via flow at all? Or would it take custom development (or just not possible)?
please check the link;
https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007T3zdxSAB
You can achieve this with a flow and custom components. Create a screen flow where users select values, use a decision element to determine which email templates to display, and then show the relevant templates using a custom Lightning Web Component or Visualforce page. If out-of-the-box options are insufficient, custom development with Visualforce or Apex may be needed to display and edit templates dynamically
