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How does one calculate the amount of HOURS the lead is in status New?

6 answers
  1. Jun 19, 2024, 8:53 AM

    Thank you @Sumeet Negi

    I found the formula with out having to use a flow:

     

    IF( ISPICKVAL(Status, "New"), TODAY() - DATEVALUE(CreatedDate), DATEVALUE(CreatedDate) - DATEVALUE(CreatedDate) )

    Thank you I found the formula with out having to use a flow: IF( ISPICKVAL(Status,

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