Hi All,
I am very new in Mulesoft composer flow. Recently started using it and I am facing issue in assigning a Owner Id.
My requirement is simple. If case is created in Org 1 with specific value then create a case in Org 2 . While creating a case in Org 2 (UAT) and assigning it to a specific Queue, I am getting error as -
"The attempted operation failed. Error detail: ## INVALID_CROSS_REFERENCE_KEY - Owner ID: owner cannot be blank". I have also attached an image for reference.
Please guide, if there is an specific way to assign.
Thanks and Regards,
Akanksha
Yes, you would need the same Record Types and Owner/Queue.
However going betwwn 2 Orgs the IDs will be different (especially if you start in Sandbox and move into Production - but they will match after you refresh the sandbox).
Searching by Name will be much better in the long run vs searching by ID.