Greetings. We are currently using PMM to manage and track visits to our Food Programs. Our two programs are a drive-thru and a walk-in market service. We set up a Service within the Program for the food event: Drive-thru April 1, or Walk-in April 10. We limit our clients to one visit per household per event. We managed this with a flow using two custom fields on the Service object: "Single Service" (checkbox) and "Track by" with a choice of Household or Contact. If the household comes a second time to the event, a message pops up to alert the volunteer that they are attempting a second visit, and this works well.
We are thinking of migrating to one visit per week, regardless of the Service choice (drive-thru or the walk-in). Clients could come to one event per week, whether its a drive-thru or a walk-in, but they can only choose one per week, and they can choose something different each week. Our current solution will no longer work as the Services are different, and also in separate programs. (And we need separate programs for reporting.) Has anyone encountered something similar and what was your solution? Thank you kindly for any suggestions!
