Hello! We recently launched our Community site and we are looking to perhaps place the Einstein Bot onto it. My question is would we be able to limit where the bot appears? We do not want the bot to appear on all pages.
1 answer
I am assuming you are using new Messaging chat. As per Documentation here https://help.salesforce.com/s/articleView?id=sf.miaw_deployment_experience_builder.htm&language=en_US&type=5 only mentions about footer which will make chat available across pages. But based on best of my knowledge, since this is a component, you should be able to drag it into home page or other pages as needed without adding to footer. But if you drag into multiple pages, you will need configure as well in all those pages. I would say try it and see how it goes. Hopefully it will persist the chat as you move across pages.
