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We have many email alerts for when someone signs a deal with us.

 

However, we want to add a certain specific criteria. 

 

When a certain picklist value is picked on the deal, show that on the email alert. If any other value is picked, dont add that line to the alert 

 

#Sales Cloud

21 answers
  1. Eric Praud (Activ8 Solar Energies) Forum Ambassador
    Mar 7, 2024, 8:30 AM

    I'm goign to cry!!!

    The only other thing I can think of then is to create a text field and populate it via record-triggered flow, then use this text field in your template. That's quite a workaround I'm afraid

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