Trying to perform the activity on Use Leads to Track Potential Customers Unit | Salesforce Trailhead and was about to Convert Aparna Bosu lead but I got the error "Validation error on Account: Account number must be 8 characters long."
It is not the first time the error appeared, it also did while creating the Get Cloudy account. 3 Digits account number is given in the instruction (117). After seeing the error I changed it to "00000117" to make 8 digits. But i could not provide an account number for Aparna Bosu. It isn't available. Yet the error requests an 8 digits account number.
Please help! Thank you!
Hi, @Andrianarimampionona Rasolofonirina
The given error indicates that your Account Number should contain 8 characters. However, this error is likely occurring because you have previously created a validation rule during the Validation Rules module on this Playground. Therefore, you need to:
- Click the Gear Icon.
- Go to Setup.
- Navigate to Object Manager.
- Find the Account object.
- Go to the Validation Rules tab.
- Deactivate the rule causing this error.
Sincerely,
Mykhailo Vdovychenko
Bringing Cloud Excellence with IBVCLOUD OÜ
