Hi, I'm wondering how these two products interact with each other. Specifically, Sales Engagement tracks and analyses emails it sends. However if we were also using Pardot to email customers, i'd like to know if Sales Engagement is 'aware' of these and how it incorporates them into its analysis.
Also would be very happy if anyone would like to share their general experience of using these products. (We are already using Pardot).
Thank you
Hi @Naomi Kander, Pardot Email Logging will log them as Activities/Tasks on the Lead or Contact. If Sales Engagement is relying on Activities/Tasks, then I suppose it would be possible to include them in the Sales Engagement mix. More about the logging here: https://nebulaconsulting.co.uk/insights/pardot-email-logging-in-salesforce/