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When a user account is newly created, the verification email usually let the user reset the password.

But instead of moving to reset password page, it redirected to login page.

 

Why did this happen?

2 answers
  1. Jul 17, 2024, 9:29 PM

    Hi @Haemi Kim ,

     

    Most probably you're using Outlook or any other email tool with some security features included. These are changing the underlying URL with something like "securelink" which redirects you to the login instead of the change password page.

    If you can copy the button's URL, you might be able to use it to display it in your browser.

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