Hi there,
I am facing a major set-back because of Einstein Activity Capture not able to sync Events (to Sales Cloud) created on Outlook via Book with Me feature of Microsoft.
Has anyone experienced this issue and know any possible workarounds?
Many thanks.
Reference: https://help.salesforce.com/s/articleView?id=sf.aac_event_considerations.htm&type=5
3 answers
Hi Hassan,
I've been working on the same case and found a legit source that indicates syncing events created in bookings with me don't work and that's the way it's designed.
link to the article:
https://help.salesforce.com/s/articleView?id=sales.aac_event_considerations.htm&type=5I am not aware of any workaround to this, but would be happy to hear from somebody.
