When pardot journey is started, emails are getting stuck in "send email" step. "immediately" has been chosen to send email, but still emails not getting sent.
Tried pausing & restarting the journey, but still same issue persists, no solution on internet.
Reach me out ASAP.
email id : shahrukh.khan@cloudalyze.com
mobile : +91 9284092125
2 answers
Hello Mohd,
Are you using a development org? The dev orgs are intended to practice using MCAE, but the function for sending emails is blocked.
You need to purchase MCAE to be able to send emails.
Wish you a good day!
Alia
