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Hi,

 Multiple users are following a case and when status of case gets changes, all users who are following case should notified throgh email.

How to send email notification to users who are following the case

User-added image

Any help is really appreciated . 

Thanks,

Naveen.

 
1 answer
  1. Dec 27, 2017, 7:45 AM
    Hi Naveen,

    You need to write Trigger for case object. And do your logic of listing out all the follower user id and send the email.

    Thanks.
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