Skip to main content
I am trying to delete a cases that were created during testing in Production, we have setup rollup helper on Cases, and Realtime rollups enabled. Deleting a test case results in the following error:

There were custom validation error(s) encountered while saving the affected record(s). The first validation error encountered was "Apex trigger RHX_Case caused an unexpected exception, contact your administrator: RHX_Case: execution of BeforeDelete caused by: System.NullPointerException: Attempt to de-reference a null object: Trigger.RHX_Case: line 3, column 1"

Changing the rollup helper setting doesn't appear to work either, when I deactivate them. How do I deactivate the rollup helper trigger?

Attempt to de-reference a null object - rollup helper
1 answer
  1. Jan 16, 2019, 9:00 AM
    Deactivate the same trigger in the sandbox, and push it back using changesets in production. There is no need to push test class again, because there might already be a test class in production for that trigger, just push the deactivated trigger from sandbox to production and it will get deactivated in production
0/9000