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Topics#IntegrationTim Wigton's Question
Tim Wigton asked in #Integration
Feb 25, 2016, 9:54 PM

Field Accessibility missing from Security Options

I'm attempting to work with Kixie (VOIP phone service which plugs in to SF) to log calls automatically. Kixie support says I need to access Field Accessibility/Events in order to enable the links to the call recordings to be logged. Problem is, there's no menu called "Field Accessibility" under my security settings. How can I gain access? 
6 answers
  1. Nikhil Sharma (Tata Consultancy Services)
    Feb 25, 2016, 9:59 PM
    Go to Setup > App Setup > Customize > Contacts > Fields. At the bottom of that page you will find the custom fields created.

    Click on the custom field that you want to make visible, for example “Call mobile phone via 3CX”.

    Press the “View Field Accessibility” button on the upper right side of the screen.

    Click on the “Hidden” label on the right of “Standard User”.

    Check the “Visible” option in the “Contact Layout” row, and press the “Save” button to finish

    Repeat the same procedure for every field that you want to view in the Contact page.

    Repeat the same procedure for Leads, going to Setup > App Setup > Customize > Leads > Fields

    Repeat the same procedure for Accounts, going to Setup > App Setup > Customize > Accounts > Fields
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