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Topics#Lightning ExperienceCalvin Huynh's Question
Calvin Huynh (Homewise) asked in #Lightning Experience
Aug 8, 2023, 11:07 PM

Salesforce Surveys Advanced Features setting missing

I am trying to build out a few surveys that has the Matrix Question format. According to the Build a Survey with Matrix Questions Trailhead, I need to enable the Salesforce Surveys Advanced Features setting for a permission set and assigning it to a user. The Salesforce Surveys Advanced Features setting seems to be missing (Picture below).

Salesforce Surveys Advanced Features setting missing

My Available settings (Pictured below)

My Settings

Is there something else that I need to do to enable the Matrix Question functionality?
8 answers
  1. VINAY KUMAR K (Salesforce)
    Aug 10, 2023, 1:40 PM
    Hi Calvin,

    Thanks for checking on this, I checked further and seem like you would need to have salesforce Feedback Management License in your org.

    https://help.salesforce.com/s/articleView?id=sf.concept_survey_licenses.htm&type=5

    If you want to enable in playground org, enable survey and you should see the option.

    Setup-->Quick Find-->Survey Settings-->Enable Surveys.

    https://trailhead.salesforce.com/content/learn/projects/design-and-distribute-surveys-with-salesforce-feedback-management/get-started-with-salesforce-feedback-management

    Hope this helps...

    Thanks,
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