We are getting this error message because the Apex script was created by a guest user. I tried to uncheck "Secure guest user record access" in Sharing Settings, but it won't allow me to since the new release - any suggestions on how we can make the guest user have all access rights?
Apex script unhandled exception by user/organization: 00538000005R0VS/00D50000000JW2O
Failed to process Queueable job for class c_webhook_handler for job ID 7071T00008k0WUO.caused by: System.DmlException: Upsert failed. First exception on row 0; first error: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY, insufficient access rights on cross-reference id: []Class.c_webhook.log: line 244, column 1Class.c_webhook_handler.process: line 59, column 1Class.c_webhook_handler.execute: line 40, column 11 answer
Hi Colleen,Check below references and perform check on steps mentioned.https://help.salesforce.com/articleView?id=000328226&type=1&mode=1https://www.infallibletechie.com/2012/12/insufficient-access-rights-on-cross.htmlThanks,