Skip to main content
Topics#Salesforce DeveloperThomas Randell's Question
Thomas Randell asked in #Salesforce Developer
Feb 15, 2017, 3:28 PM

Web-to-Lead form not working with recaptcha

I'm trying to enable spam filtering on a Web-to-Lead form using the Create a Web-to-Lead Form.

This was quite tricky to start with because the pop-up to add an API Key Pair disappears if you click away from it! I managed to manually enter the secret as it was impossible to copy and paste it. Then I made a typo and found it was impossible to edit the key, as the page for editing keys is broken. The only way was to delete the key and add it again through the disappearing pop-up. 

Now I've included the form in our site, but the recaptcha does nothing - if I ignore and click submit, the form submits to https://www.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8 anyway which is just a blank page. 

I know this is new functionality but it doesn't seem like it is working at all?
5 answers
  1. Trace Gillespie
    Sep 19, 2017, 6:55 PM

    I cannot get this to work either. I am developing this is in a sandbox, but I have added the URL to the domain list in my

    I have been following all of the opnline tutorials, reCaptcha is configured and performs correctly (I think) however the lead will not save.  

    When I turn the form's debug mode on, I get this at the top and bottom on the results:

    ALERT: Captcha Results: 'No Captcha Keys Found' 

    ....

    ....

    ....

    validated-captcha: Pair(false,No Captcha Keys Found)

    I have the API Site and Secret Keys created and have double checked them.

    I can't find any documentation on these error messages or a a possible cause. Please help!
Write an answer...
0/9000