Case Management without View all permission

Question

Hi All,

Requirement is:

User should be able to see the Case requested by him/her even though the Case gets assigned to some other profile user. The object level acess is Private and all profile have only Read, Create, Edit permissions and no 'View All' permission. Only the profile to which all cases are getting assigned will have View All permission. Is there a way to accomplish this?

Thanks.

VINAY KUMAR K · Answer

Hi Ankeh,

Try to use the permission set and provide access as per your requirement. I haven't tried this approach but however, if you can try using permission set you can achieve the closest possible way.

Permission sets Reference:

https://help.salesforce.com/articleView?id=perm_sets_overview.htm&type=5

Thanks,

Vinay Kumar

Case Management without View all permission

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